Fyla Terms of Use

Persons under the age of 18 may not make purchases on fylajewellery.com without the permission of a parent or legal guardian.

There is no membership requirement to shop on fylajewellery.com. However, we recommend becoming a member to take advantage of exclusive campaigns and complete future purchases more quickly. Membership is completely free.

All product prices and sales conditions on our website apply exclusively to fylajewellery.com. Fyla reserves the right to change the prices, product images, specifications, and other information published on the website without prior notice.

fylajewellery.com is not responsible for pricing or content errors caused by system or technical failures. Fyla reserves the right to cancel orders for products that have been incorrectly priced or listed with inaccurate details. In such cases, the customer will be informed as soon as possible, and if payment has been received, the full amount will be refunded using the same payment method.

fylajewellery.com reserves the right to cancel an order or request additional information if, during security checks, suspicion of fraud related to the payment method arises. Any data obtained from security checks will only be shared with the relevant departments and does not have to be disclosed to the customer.

Purchases made through our website are intended for personal use only and may not be resold or used for commercial purposes.

All written, visual, and audio materials on our website are owned by or licensed to Fyla. No content from fylajewellery.com may be published, copied, or reproduced on other platforms without Fyla's written permission. The images and descriptions on our website are for informational purposes only and may not exactly represent the actual products.

Orders placed via bank transfer (SWIFT/EFT) are processed once the payment has been received in our bank account. Orders that are not paid for and not reported via the "made a bank transfer/EFT" button within 7 days will be automatically canceled.

Fyla may produce some out-of-stock items upon request. However, if production is not possible, the customer will be informed via email or phone. If payment has been made, the amount will be refunded to the same credit card or bank account within a maximum of 7 days.

As all our products are handcrafted, slight variations in carat weight and gram may occur. Especially for rings, size adjustments may result in changes to the product's weight.

All visitors using fylajewellery.com are deemed to have read, understood, and accepted the above terms of use.